Customer Service is our passion
Customer service is the new marketing
This is Us!
We generate engagement with your customers through a complete range of solutions.
Founded on August 15, 2015 under the corporate name CORAL BAY S.A. De C.F with the purpose of operating call centers and outsourcing business services.
Coral Bay is part of Kattan Group which includes more than 18 companies and has two solid shareholders who are: “Interamericana de Valores and Inmobiliaria Hondureña del Valle”.
We currently have more than 250 highly trained agents in the field of customer service.
Our Mission
We will be the solutions center of our clients, becoming their strategic partner, being committed to jointly achieve the proposed goals through digital channels.
Our Vision
To be regional leaders in the outsourcing of services for national and foreign clients through technology.
Our results are given thanks to the synchronicity of our goals and our values:
Labor Responsibility
We keep promises and honor our commitments.
Discipline
We are focused on meeting goals
I respect
We recognize particular skills, but we work as a team.
Social Responsibility
We are committed to our community.
Honesty
The base of our relationships.
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